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Harborby Signalry
0
Owner / assetThis year

Job brief

Plan a PIP without lying to the P&L

How and who for the hotel job—verified when attested.

When a sale, a flag, or a tired product forces renovation, I want a scope, a calendar, and a displacement number — not a mood board.

Usable on this screen

Scoped brief

A PIP is operations wearing a hard hat. Close rooms on purpose. Model the lost nights. Do not bury displacement in “one-time capex.”

Outcome
A PIP with rooms of scope, a phasing calendar, a displacement NOI, and a reserve that is not a wish.
Catalog budget band
Scope first $15–40k; construction is the real number. A worksheet range, not a quote.
Catalog timeline
Scope 4–8 weeks; the work is a season. Not a promise.

  1. Step 1

    Get the brand letter or write your own scope

    If a franchise will require a PIP, obtain it. If you are independent, walk rooms with a camera and a par sheet. Harbor’s per-key reserve is a default, not a bid.

  2. Step 2

    Phase like a GM

    Which floors, which season, which group on the books. A 40-room close in August is an NOI event.

  3. Step 3

    Put displacement in the model

    Lost room nights, labor during construction, and the FF&E that will slip. If the deal only works with zero displacement, the deal does not work.

  4. Step 4

    Score a mood board without a room count, not 'the brand will like it'

    Adjectives are not scope. A PIP that only works with zero displacement is the fail.

Provider shortlist

  1. People

    Oakridge Distribution

    OTA mix & brand.com

    Catalog score 8.4. A post-job shape, not a verification. Stable id oakridge.

  2. People

    Brandt & Vale Labor

    Hotel labor design

    Catalog score 8.2. A post-job shape, not a verification. Stable id brandt-vale.

  3. People

    Copperline Energy

    Hotel energy without comfort hits

    Catalog score 8.6. A post-job shape, not a verification. Stable id copperline.

  4. People

    Hearth & Key

    Housekeeping quality & guest comfort

    Catalog score 8.9. A post-job shape, not a verification. Stable id hearth-key.

Download markdownFull who listRecord a result

Leave a record

The next hotel starts from what you leave

Harbor by Signalry stays hotels only. A description, a claim, and a reported result each leave a stable id behind. Nothing here is a price, a customer, or a verification.

  • Buyer

    Describe your job

    No account. Harbor by Signalry opens the closest catalog brief, when not to buy, and a shortlist. A weak sentence stays on the catalog.

    Open a brief

  • Supplier

    Join as a supplier

    Company, jobs served, regions, and a hotel reference. The packet is queued as unverified pending. The form cannot mark it verified.

    Start a claim

  • Hotel

    Record a result

    A metric, before and after, and the dates. It is shown as reported until a person checks the evidence. Verified Outcome is not insurance.

    Record a result

AdviceA PIP without a displacement NOI is a wish with FF&E.

VerifiedHarborview Select: 94 PIP items phased into two shoulder blocks; 136/136 summer keys held open.

Name a verified-outcome priceSit a 30-minute pilotHow ranking works

Situation

What is actually on fire

A brand letter or a tired house is being treated as a mood board. Nobody modeled the closed rooms.

Approaches

Two or three paths — with the give

Do the PIP before sale

When. A cleaner tape and fewer chips

You give. Cash and a calendar you still own

Leave it for the buyer

When. A faster close

You give. A price that assumes the worst PIP

Who to involve

  • · Owner
  • · GM
  • · Brand liaison
  • · Project lead

First 7 days

YAML-shaped: day / theme / tasks / owner / risk / exit. Advice until a case is verified.

  1. day: 1

    Write the fail in one sentence

    • · Write the fail in one sentence. Job: Plan a PIP without lying to the P&L.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  2. day: 2

    Pull the last 7 days of the live number

    • · Pull the last 7 days of the live number. If it is missing, that absence is the finding.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  3. day: 3

    Name who owns the workaround today (desk,

    • · Name who owns the workaround today (desk, HK, night audit, owner).
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  4. day: 4

    Walk one peak hour

    • · Walk one peak hour. Write what the system claims vs what the floor did.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  5. day: 5

    Ask vendors the worksheet questions

    • · Ask vendors the worksheet questions. Discard anyone who cannot answer with a caveat.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  6. day: 6

    Pick one approach

    • · Pick one approach. Write when-not-to-buy on the same page.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

  7. day: 7

    Run the smallest test that would change Mo

    • · Run the smallest test that would change Monday. No annual contract yet.
    owner:
    Owner / asset manager
    risk:
    The exit is not written down
    exit:
    A note the next shift can open

Decision worksheet

Questions, red flags, bands

Take this to a vendor call. Budget bands are Advice — a Harbor shape, not a quote.

Ask the vendor

  1. 1. Who types the status / number — a person, or your product?
  2. 2. What would have happened anyway in 90 days without you?
  3. 3. Show a property of this size and stack. Demo-labeled categories do not count as proof.
  4. 4. What can your agent never do (folio post, mark clean, change a rate)?
  5. 5. What is the kill-switch if guest comments move?

Red flags

  • · A mood board without a room count.
  • · Ignoring displacement.
  • · Capitalizing a PIP you have not been quoted.

When not to buy. Do not buy a mood board if displacement is not numbered. Rooms of scope and a calendar first. Fashion is not a PIP.

Do it in-house

Time and a named owner. No vendor. Use the 7-day plan first.

Scope first $15–40k; construction is the real number

Typical Harbor band for this job — advice, not a quote.

Full program

People + system + 90-day proof. Only if the 7-day plan already failed.

Vendor checklist

Score the call. Keep it on this browser.

Weighted questions — yes/no, scale, or text. Must-pass ids persist on this browser. Pass threshold 70. A no on a must-pass is a walk-away — not a maybe.

Brand
Stack shape — not a partnership

  1. property context · weight 2 · must pass

    Can they name your key count and whether you are independent, soft-brand, or major — without a discovery theater?

  2. property context · weight 2 · must pass

    Do they treat your PMS as a shape (Opera-class / Mews-class / Cloudbeds-class) — not a fake partnership slide?

  3. control · weight 3 · must pass

    Who types the status / number — a person, or your product?

  4. vendor · weight 2

    What would have happened anyway in 90 days without you?

  5. vendor · weight 2

    Show a property of this size and stack. Demo-labeled categories do not count as proof.

  6. vendor · weight 2

    What can your agent never do (folio post, mark clean, change a rate)?

  7. vendor · weight 2

    What is the kill-switch if guest comments move?

Does not clear

0 / 100

must_pass: pip-planning-ctx-rooms, pip-planning-ctx-stack, pip-planning-q1

A must-pass failed. Walk away.

How

The brief

A PIP is operations wearing a hard hat. Close rooms on purpose. Model the lost nights. Do not bury displacement in “one-time capex.”

  1. Step 1

    Get the brand letter or write your own scope

    If a franchise will require a PIP, obtain it. If you are independent, walk rooms with a camera and a par sheet. Harbor’s per-key reserve is a default, not a bid.

  2. Step 2

    Phase like a GM

    Which floors, which season, which group on the books. A 40-room close in August is an NOI event.

  3. Step 3

    Put displacement in the model

    Lost room nights, labor during construction, and the FF&E that will slip. If the deal only works with zero displacement, the deal does not work.

  4. Step 4

    Score a mood board without a room count, not 'the brand will like it'

    Adjectives are not scope. A PIP that only works with zero displacement is the fail.

Tradeoffs

  1. Do the PIP before sale

    You get. A cleaner tape and fewer chips

    You give. Cash and a calendar you still own

  2. Leave it for the buyer

    You get. A faster close

    You give. A price that assumes the worst PIP

Pitfalls

  • · A mood board without a room count.
  • · Ignoring displacement.
  • · Capitalizing a PIP you have not been quoted.

Success criteria

  • · Scope in rooms, not adjectives.
  • · Phasing calendar the GM signed.
  • · Displacement in the underwriting, not a footnote.

Who

Ranked for this job

Rank is post-job score, then listed order. Not for sale. Software marked demo is an archetype.

Agencies & contractors

Systems

None ranked in Systems yet. Harbor will not invent a provider.

AI agents

None ranked in AI agents yet. Harbor will not invent a provider.

Loading the compare table…

Compare

When to pick whom

People do the work beside the desk. Software is a system — demo-labeled when it is a category shape. Agents draft; they do not post money or mark a room clean.

ProviderKindScoreFeePick whenWalk away when
Oakridge DistributionPeople
8.4
$16–30k, 12–16 weeksOwners tired of commission as a surprise.Hotels already running a mature loyalty engine.
Brandt & Vale LaborPeople
8.2
$11–20k labor redesignGMs living inside the schedule spreadsheet.Hotels that only want bodies for this weekend.
Copperline EnergyPeople
8.6
$22–50k audit + shared-savings optionOlder hotels with a real utility line and a GM who will not freeze guests.New-build flags with an energy team already in-house.
Hearth & KeyPeople
8.9
$14–28k program, 8–12 weeksGMs watching housekeeping comments eat the rating.Hotels that only want a mystery-shop report.

Open graph

Hotels on this job

This job is not pinned to a house yet. Open the graph to place it on a building, or the investment desk if the work is a sale file. Harbor will not invent a house.

Open hotelsBuy / sell desk

Evidence

Peer case studies

Owner / asset
8.4

The PIP stopped closing two floors in July

Harborview Select · 136 keys · Annapolis, MD

Claim.
A room-by-room PIP phased into shoulder months so peak-season keys stayed sellable.
Evidence.
Signed brand PIP rider, GC floor-release schedule, and PMS out-of-order log across two shoulder blocks.
Caveat.
A 136-key select-service box. Riser or elevator modernization still requires multi-week vertical stacks.

Read the case

Verified

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