Folio III · 3 of 7
Hotel due diligence — the checklist a CIM hopes you skip
A buy-side walk through the files that actually kill deals. Written so a GM can brief an owner in one sitting.
Diligence is not a data-room scavenger hunt. It is a sequence of questions that are allowed to end the deal. If your advisor is paid only to close, you do not have diligence. You have theater.
If your advisor is paid only to close, you do not have diligence. You have theater.
Methods · named, not blended
I · Night audit
Rebuild before you argue
PMS, folios, payroll versus occupancy. If the seller cannot produce the audit, that absence is the finding.
II · Clock
Flag, PIP, ground lease
A 28-year clock under a 40-year PIP is how equity disappears. A flag you have not been awarded is not an input.
III · Packet
Open, evidence, blocker, cleared
A living file in this browser. Blockers write onto the Deal Frame as triggered kills. Harbor does not host the room.
IV · Stop
Write it in English
Unsigned cutoff, TBD roof, operator you cannot exit. Then the number. Not an appraisal.
01Operations — night audit before narrative
Pull a month of night audits and a week of folios. Rebuild occupancy, ADR, and channel mix from the PMS. Sample comps, no-shows, and walked guests. If the seller cannot produce the audit, that absence is the finding. A CIM is a claim.
Walk as an operator. Rooms product, labor reality, the actual GM, energy, and the 2 p.m. rooms board. Guest comments clustered on the same defect are a capex line, not a reputation slide.
- PMS extracts: occupancy, ADR, RevPAR, channel, segment, 24 months if you can get them.
- Payroll versus occupancy by department. Overtime is a tell.
- STAR or equivalent only after you trust internal rooms.
- Outstanding guest claims, health-department items, open work orders.
02Brand and affiliation
Read the franchise or soft-brand agreement as if you were the next owner — because you will be. Remaining term, territories, key-money recapture, PIP mandates, termination, and liquidated damages. A flag you have not been awarded is not an underwriting input.
Independent is a strategy. So is a soft brand. So is a hard franchise. They move distribution, reserve policy, and exit buyers. They are not a vibe. See the affiliation explainer before you pay for a logo.
03FF&E and PIP
Walk rooms with a camera and a par sheet, not a brand book. FF&E reserve on the T12 is not the same as the rooms you just stood in. A PIP is a scope, a calendar, and a displacement plan. If the brand has not issued it, price a conservative Harbor reserve and write that it is an assumption.
Closing 40 rooms in August is an NOI event. Model it. Do not bury it in “one-time capex.”
04Ground lease
If there is a ground lease, it is the deal. Remaining term, reset mechanics, landlord consent on sale or refinance, use clauses, and what happens to the building at expiry. A 28-year clock on a 40-year PIP story is how equity disappears. Lenders will teach you this if you do not.
05Management agreement
Base fee, incentive fee, owner priority, termination, operator change-of-control, budget rights, and whether the operator can also earn on procurement. An agreement you cannot exit is a partnership, not a vendor. If you are buying the real estate and inheriting an operator you would not have chosen, that is a price.
06Legal, title, and the ugly ordinary
Survey, title, zoning, ADA, life safety, union, environmental, pending litigation, insurance — including coastal and wildfire — and any condo-hotel declaration. Harbor is not your counsel. This list exists so you do not discover the ground lease in week six.
Questions owners ask
- How long should hotel diligence take?
- Enough time to rebuild a T12 from ops evidence and walk the house. Three to six weeks is a serious single-asset file. A weekend is a tour.
- What is the most common kill-switch?
- Unbooked comps and a night audit that cannot support the CIM; a ground lease nobody modeled; a PIP the brand has not priced; an operator you cannot exit.
- Where do I keep the kill list?
- On this page, in this browser — Folio III is a living packet: open, evidence, blocker, or cleared, plus a note. Blockers can be sent onto the Deal Frame as triggered kills. Harbor does not host the room. A close without a written stop is theater.
Continue
- This browser’s kill list →
- Buy-side playbook →
- Underwrite a boutique →
- Labeled estimate →
- Data room checklist →
- Sale-ready file →
- Job: Underwrite a hotel acquisition like an operator →
- Job: Get operations ready so a buyer will underwrite →
- Job: Plan a PIP without lying to the P&L →
- Job: Build a hotel data room a buyer can trust →
- Job: True-up working capital without a close fight →
- Job: Walk the PCA without a hidden year-two roof →
- Job: Hand the house at close without a day-one hole →
- Job: Renegotiate a management agreement →
- Job: Read the ground lease and the management agreement →
- Job: Staff the night audit without burning out the GM →