Who, after the job
Keystone Switch PMS
How and who for the hotel job—verified when attested.
Post-job
11 reviews
Not certifiedA catalog listing is not evidence. Harbor by Signalry has not checked this provider. Evidence tiers
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The next hotel starts from what you leave
Harbor by Signalry stays hotels only. A description, a claim, and a reported result each leave a stable id behind. Nothing here is a price, a customer, or a verification.
Buyer
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No account. Harbor by Signalry opens the closest catalog brief, when not to buy, and a shortlist. A weak sentence stays on the catalog.
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Company, jobs served, regions, and a hotel reference. The packet is queued as unverified pending. The form cannot mark it verified.
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Record a result
A metric, before and after, and the dates. It is shown as reported until a person checks the evidence. Verified Outcome is not insurance.
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Demo-labeled software archetype. Harbor does not claim an official partnership with a live PMS, RMS, or CRS brand. Use this as a shape to evaluate real vendors against.
HQ
Demo · Dallas
Coverage
Demo · 50–300 keys
Typical fee
Demo · $15–40k cutover
PMS shape (demo)
opera, synxis
Keys
200-plus
Flag
branded, major
About
Keystone Switch is an implementation archetype, not a PMS brand. It exists so 'replace the PMS' jobs can specify a parallel-run method, a freeze window, and a rollback. Demo-labeled.
AdviceTech leads who have been burned by a 'rip and replace' weekend.
ClaimedDemo case: The Annex froze new groups for 36 hours, not 36 days.
Best for
Tech leads who have been burned by a 'rip and replace' weekend.
Not for
Hotels that only want a new logo on the folio.
Score breakdown
Outcome · 50%
8.4
Integrity · 30%
8.5
Fit · 20%
8.0
Trust & methodology — post-job, no paid rank.
Evidence
- · Demo case: The Annex froze new groups for 36 hours, not 36 days.
- · Rollback drill is a scored requirement.
Tradeoffs they name
- · A clean cutover still needs a grown-up PMS on the other side.
- · Demo-labeled method, not a vendor.
Jobs they appear on
Replace a brittle PMS without a six-month outage
When the PMS is holding the desk hostage, I want a cutover I can roll back so we change systems without freezing groups for a season.
8–14 weeks including parallel run · 4 who · 1 case
How & who brief
VerifiedAudit PCI after a franchise flag change
When the flag, the PMS, or the booking path just changed, I want a scope I can fund so card data is actually in a smaller box — not a scanner PDF in a drawer.
6–12 weeks to a funded plan · 4 who · 1 case
How & who brief
VerifiedKeep card data out of inboxes and spreadsheets
When a reservationist still pastes a PAN into email, I want a card flow I can draw so the number never lives in a mailbox or a night-audit workbook.
6–12 weeks · 5 who · 2 cases
How & who brief
VerifiedStop selling the same room twice
When PMS and CRS disagree after a busy weekend, I want a guard so a sold room cannot be sold again — and a human who owns the disagreement.
2–6 weeks · 4 who · 1 case
How & who brief
VerifiedPeer cases
A 36-hour freeze, not a 36-day one
The Annex · 164 keys · Chicago, IL
- Claim.
- A 36-hour freeze, not a 36-day one.
- Evidence.
- Parallel-run log, rollback drill, folio balance, exception rate by night four.
- Caveat.
- Demo-shaped PMS. Use the method, not the logo.
Read the case
VerifiedA flag change, a smaller card box
Pine Court · 88 keys · Flagstaff, AZ
- Claim.
- PCI gap closed without replacing the PMS or buying a SIEM.
- Evidence.
- Owner-signed card-flow diagram; watch live 20 days after the flag flip.
- Caveat.
- The franchise scanner was still submitted. It was not the audit.
Read the case
VerifiedThe second book stopped selling the first
South Line · 196 keys · Charlotte, NC
- Claim.
- Two books, one owner, no silent moves.
- Evidence.
- Pager log, reservation audit trail, walk log.
- Caveat.
- The watch is noisy if you have not picked an owner. Draw first.
Read the case
Verified