Tech / digitalThis quarter

Job brief

Audit PCI after a franchise flag change

How and who for the hotel job—verified when attested.

When the flag, the PMS, or the booking path just changed, I want a scope I can fund so card data is actually in a smaller box — not a scanner PDF in a drawer.

Usable on this screen

Scoped brief

Trace the card. PMS, POS, booking path, call center, the tablet in the restaurant. Draw scope for the owner, not just IT. Remediate what is in the box. A franchise-mandated scanner can be theater — say so. A watch agent can alert on exceptions. It must not 'fix' a folio. Folio Security exists to write the plan; they do not sell the SIEM.

Outcome: A card-flow diagram the owner can read, a remediation the GM can fund, and a watch on the new path — without buying a SIEM you will not staff.
Catalog budget band: $18–45k audit + remediation. A worksheet range, not a quote.
Catalog timeline: 6–12 weeks to a funded plan. Not a promise.

Step 1
Trace every place a card can live
If you cannot draw it, you cannot scope it. Include the workaround the night audit invented in 2019. That is usually the finding.
Step 2
Write scope in owner language
What is in, what is out, what it costs to make it smaller. A diagram that needs a CISO to read is not done.
Step 3
Fund remediation, not a logo
Tokenization, a smaller CDE, training the desk. A dashboard nobody opens is not remediation. Folio will say when the franchise scanner is theater.
Step 4
Watch the new path
After a flag or PMS change, drift is the risk. Folio Watch alerts. A person opens the ticket. Silent 'fixes' are how you create a second card flow.

Provider shortlist

People
Folio Security Advisors
PCI & hotel cyber after flag change
Catalog score 8.7. A post-job shape, not a verification. Stable id folio-pci.
Agent
Folio Watch Agent
Inventory & card-flow watch
Catalog score 8.4. A post-job shape, not a verification. Stable id folio-watch.
Software· demo
Keystone Switch PMS
PMS cutover & parallel run
Catalog score 8.3. A post-job shape, not a verification. Stable id keystone-switch.
Software· demo
Northline PMS
Property management system
Catalog score 8. A post-job shape, not a verification. Stable id northline-pms.

Download markdown Full who list Record a result

Leave a record

The next hotel starts from what you leave

Harbor by Signalry stays hotels only. A description, a claim, and a reported result each leave a stable id behind. Nothing here is a price, a customer, or a verification.

Buyer
Describe your job
No account. Harbor by Signalry opens the closest catalog brief, when not to buy, and a shortlist. A weak sentence stays on the catalog.
Open a brief
Supplier
Join as a supplier
Company, jobs served, regions, and a hotel reference. The packet is queued as unverified pending. The form cannot mark it verified.
Start a claim
Hotel
Record a result
A metric, before and after, and the dates. It is shown as reported until a person checks the evidence. Verified Outcome is not insurance.
Record a result

AdviceIf you cannot draw the card, you cannot scope it.

VerifiedPine Court: 11 weeks, PMS kept, no SIEM.

Name a verified-outcome price Sit a 30-minute pilotHow ranking works

Situation

What is actually on fire

When the flag, the PMS, or the booking path just changed, I want a scope I can fund so card data is actually in a smaller box — not a scanner PDF in a drawer.

Approaches

Two or three paths — with the give

Shrink scope

When. A smaller box and a cheaper year

You give. Real work on the booking path and the desk

Scanner and hope

When. A PDF for the brand

You give. The same card flow you had last year

Enterprise SOC

When. A story for a board

You give. A tool you will not staff at 80 keys

Who to involve

· Hotel tech lead
· GM (sign-off)
· Night audit / reservations
· Payments or QSA partner

First 7 days

YAML-shaped: day / theme / tasks / owner / risk / exit. Advice until a case is verified.

day: 1
Write the fail in one sentence
- · Write the fail in one sentence. Job: Audit PCI after a franchise flag change.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 2
Pull the last 7 days of the live number
- · Pull the last 7 days of the live number. If it is missing, that absence is the finding.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 3
Name who owns the workaround today (desk,
- · Name who owns the workaround today (desk, HK, night audit, owner).
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 4
Walk one peak hour
- · Walk one peak hour. Write what the system claims vs what the floor did.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 5
Ask vendors the worksheet questions
- · Ask vendors the worksheet questions. Discard anyone who cannot answer with a caveat.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 6
Pick one approach
- · Pick one approach. Write when-not-to-buy on the same page.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open
day: 7
Run the smallest test that would change Mo
- · Run the smallest test that would change Monday. No annual contract yet.
owner:
Hotel tech lead
risk:
The exit is not written down
exit:
A note the next shift can open

Decision worksheet

Questions, red flags, bands

Take this to a vendor call. Budget bands are Advice — a Harbor shape, not a quote.

Ask the vendor

1. Who types the status / number — a person, or your product?
2. What would have happened anyway in 90 days without you?
3. Show a property of this size and stack. Demo-labeled categories do not count as proof.
4. What can your agent never do (folio post, mark clean, change a rate)?
5. What is the kill-switch if guest comments move?

Red flags

· Believing the franchise scan is the audit.
· A SIEM for a hotel that cannot staff tickets.
· An agent that auto-reconciles card exceptions.

When not to buy. A scanner PDF that never traces the leftover call-center tape. A franchise scan is not the audit.

Do it in-house

Time and a named owner. No vendor. Use the 7-day plan first.

$18–45k audit + remediation

Typical Harbor band for this job — advice, not a quote.

Full program

People + system + 90-day proof. Only if the 7-day plan already failed.

Vendor checklist

Score the call. Keep it on this browser.

Weighted questions — yes/no, scale, or text. Must-pass ids persist on this browser. Pass threshold 70. A no on a must-pass is a walk-away — not a maybe.

Keys

Brand

Stack shape — not a partnership

property context · weight 2 · must pass
Can they name your key count and whether you are independent, soft-brand, or major — without a discovery theater?
property context · weight 2 · must pass
Do they treat your PMS as a shape (Opera-class / Mews-class / Cloudbeds-class) — not a fake partnership slide?
control · weight 3 · must pass
Who types the status / number — a person, or your product?
vendor · weight 2
What would have happened anyway in 90 days without you?
vendor · weight 2
Show a property of this size and stack. Demo-labeled categories do not count as proof.
vendor · weight 2
What can your agent never do (folio post, mark clean, change a rate)?
vendor · weight 2
What is the kill-switch if guest comments move?

Does not clear

0 / 100

must_pass: pci-after-flag-change-ctx-rooms, pci-after-flag-change-ctx-stack, pci-after-flag-change-q1

A must-pass failed. Walk away.

How

The brief

Step 1
Trace every place a card can live
If you cannot draw it, you cannot scope it. Include the workaround the night audit invented in 2019. That is usually the finding.
Step 2
Write scope in owner language
What is in, what is out, what it costs to make it smaller. A diagram that needs a CISO to read is not done.
Step 3
Fund remediation, not a logo
Tokenization, a smaller CDE, training the desk. A dashboard nobody opens is not remediation. Folio will say when the franchise scanner is theater.
Step 4
Watch the new path
After a flag or PMS change, drift is the risk. Folio Watch alerts. A person opens the ticket. Silent 'fixes' are how you create a second card flow.

Tradeoffs

Shrink scope
You get. A smaller box and a cheaper year
You give. Real work on the booking path and the desk
Scanner and hope
You get. A PDF for the brand
You give. The same card flow you had last year
Enterprise SOC
You get. A story for a board
You give. A tool you will not staff at 80 keys

Choice	You get	You give
Shrink scope	A smaller box and a cheaper year	Real work on the booking path and the desk
Scanner and hope	A PDF for the brand	The same card flow you had last year
Enterprise SOC	A story for a board	A tool you will not staff at 80 keys

Pitfalls

· Believing the franchise scan is the audit.
· A SIEM for a hotel that cannot staff tickets.
· An agent that auto-reconciles card exceptions.

Success criteria

· Card-flow diagram signed by GM and owner.
· Remediation priced and sequenced.
· Watch live on the new path within 30 days of change.

Who

Ranked for this job

Rank is post-job score, then listed order. Not for sale. Software marked demo is an archetype.

Agencies & contractors

#1People

Folio Security Advisors

Franchise-change and stack-change PCI work that names what is actually in scope.

$18–40k audit + remediation plan

8.7

Post-job

16 reviews

Name a verified price Record an outcome Claim this listing

Systems

#1Software· demo

Keystone Switch PMS

Demo-labeled cutover kit: parallel folio, mapping, and a six-week go-live — not a six-month outage.

Demo · $15–40k cutover

8.3

Post-job

11 reviews

Name a verified price Record an outcome Claim this listing

#2Software· demo

Northline PMS

Demo-labeled cloud PMS for 50–250 key independents. Archetype only — not an official product claim.

Demo · $8–14 / room / month

8.0

Post-job

18 reviews

Name a verified price Record an outcome Claim this listing

AI agents

#1Agent

Folio Watch Agent

Watches PMS/CRS inventory drift and card-flow exceptions. Alerts. Does not silently 'fix' a folio.

$299–699 / month

8.4

Post-job

8 reviews

Name a verified price Record an outcome Claim this listing

Compare up to three

Fit first. Then the contract.

Default sort is fit, high to low. Unpublished SLA / term / switch cost is labeled ask — not invented. Demo software is a shape.

Sort

Folio Security Advisors
Highest fit
8.6
People
Price
$18–40k audit + remediation plan
Impl
7–21 (advice)
SLA
Not published — ask. Do not treat a slide as verified.
Support
On-property hours
Term
Ask. Annual-only is a red flag until the 7-day test.
Switch
Ask for the freeze window and folio owner.
Verified
None on Harbor
Folio Watch Agent
8.1
Agent
Price
$299–699 / month
Impl
7–21 (advice)
SLA
Not published — ask. Do not treat a slide as verified.
Support
Ask — not published
Term
Ask. Annual-only is a red flag until the 7-day test.
Switch
Ask for the freeze window and folio owner.
Verified
None on Harbor
Keystone Switch PMS
8
Software· demo
Price
Demo · $15–40k cutover
Impl
14–45 (advice)
SLA
Not published — ask. Do not treat a slide as verified.
Support
Ask — not published
Term
Ask. Annual-only is a red flag until the 7-day test.
Switch
Ask for the freeze window and folio owner.
Verified
None on Harbor

Side-by-side vendor compare. Fit is Harbor’s published score. Unpublished contract fields are labeled ask.
Vendor	Fit	Price band	Impl days	Integrations	SLA / uptime	Support hours	Contract term	Switch cost	GM rating	Last verified
Folio Security Advisors Highest fit People	8.6	$18–40k audit + remediation plan	7–21 (advice)	PCI, cyber, flag change, card flow	Not published — ask. Do not treat a slide as verified.	On-property hours	Ask. Annual-only is a red flag until the 7-day test.	Ask for the freeze window and folio owner.	8.7	None on Harbor
Folio Watch Agent Agent	8.1	$299–699 / month	7–21 (advice)	inventory drift, PCI watch, exceptions, stack change	Not published — ask. Do not treat a slide as verified.	Ask — not published	Ask. Annual-only is a red flag until the 7-day test.	Ask for the freeze window and folio owner.	8.4	None on Harbor
Keystone Switch PMS Software· demo	8	Demo · $15–40k cutover	14–45 (advice)	PMS cutover, parallel run, folio mapping, training	Not published — ask. Do not treat a slide as verified.	Ask — not published	Ask. Annual-only is a red flag until the 7-day test.	Ask for the freeze window and folio owner.	8.3	None on Harbor

Loading the compare table…

Compare

When to pick whom

People do the work beside the desk. Software is a system — demo-labeled when it is a category shape. Agents draft; they do not post money or mark a room clean.

Provider	Kind	Score	Fee	Pick when	Walk away when
Folio Security Advisors	People	8.7	$18–40k audit + remediation plan	A flag change, a PMS change, or a real card incident.	Enterprises that already have a hotel-fluent CISO bench.
Keystone Switch PMS	Software· demo	8.3	Demo · $15–40k cutover	Tech leads who have been burned by a 'rip and replace' weekend.	Hotels that only want a new logo on the folio.
Northline PMS	Software· demo	8.0	Demo · $8–14 / room / month	Independents replacing a brittle on-prem PMS.	Enterprise flags that need a brand-mandated stack.
Folio Watch Agent	Agent	8.4	$299–699 / month	Tech leads mid-cutover or mid-flag-change.	Hotels that want an agent to quietly 'handle' money.

Open graph

Hotels on this job

Pine CourtFlagstaff · 88 keysLabeled estimate

Open hotels Buy / sell desk

Evidence

Peer case studies

Tech / digital

8.8

A flag change, a smaller card box

Pine Court · 88 keys · Flagstaff, AZ

Claim.: PCI gap closed without replacing the PMS or buying a SIEM.
Evidence.: Owner-signed card-flow diagram; watch live 20 days after the flag flip.
Caveat.: The franchise scanner was still submitted. It was not the audit.

Read the case

Verified

Nearby jobs

Replace a brittle PMS without a six-month outage Connect RMS to CRS without double bookings Stand up guest messaging the desk actually uses

Scoped brief

Trace every place a card can live

Write scope in owner language

Fund remediation, not a logo

Watch the new path

Folio Security Advisors

Folio Watch Agent

Keystone Switch PMS

Northline PMS

The next hotel starts from what you leave

Describe your job

Join as a supplier

Record a result

What is actually on fire

Two or three paths — with the give

Shrink scope

Scanner and hope

Enterprise SOC

Write the fail in one sentence

Pull the last 7 days of the live number

Name who owns the workaround today (desk,

Walk one peak hour

Ask vendors the worksheet questions

Pick one approach

Run the smallest test that would change Mo

Questions, red flags, bands

Score the call. Keep it on this browser.

The brief

Trace every place a card can live

Write scope in owner language

Fund remediation, not a logo

Watch the new path

Tradeoffs

Ranked for this job

Agencies & contractors

Systems

AI agents

Fit first. Then the contract.

When to pick whom

Hotels on this job

Peer case studies

A flag change, a smaller card box

Nearby jobs

Fit first. Then the contract.