Who, after the job
Wash Desk
How and who for the hotel job—verified when attested.
Post-job
15 reviews
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No account. Harbor by Signalry opens the closest catalog brief, when not to buy, and a shortlist. A weak sentence stays on the catalog.
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HQ
Chicago, IL
Coverage
US citywide & suburban, 120–400 rooms
Typical fee
$8–16k cutoff sprint
PMS shape (demo)
opera, synxis
Keys
200-plus
Flag
branded, soft-brand, major
About
Wash Desk is three group-ops people. They rebuild last year's wash by account, put the cutoff on the contract and in the PMS, and sit the release hour. They will not let a block sit 'until we check' while transient cannot buy the date.
AdviceA cutoff you extend in the PMS with no note is not a cutoff.
Best for
Owners who keep finding empty rooms that were 'held for the group.'
Not for
Houses with no group book to speak of.
Score breakdown
Outcome · 50%
8.6
Integrity · 30%
8.7
Fit · 20%
8.2
Trust & methodology — post-job, no paid rank.
Evidence
- · Release happens on the written hour. Silent extensions fail the week.
- · Owner pack includes wash vs pickup — not a slogan about 'strong groups.'
Tradeoffs they name
- · Sales will dislike the first logged no.
- · A dirty historical file makes week one archaeology.