Owner desk · one week
Ask for the file, not the slogan.
How and who for the hotel job—verified when attested.
A week an owner can sit without a CIM. GOP and mix first. Sale file only if the house is actually going to market. Harbor will not invent a price.
Mon
Weekly flash
Five lines from Sunday’s close before standup. A Tuesday surprise is a fail.
Weekly-flash brief →Tue
Mix
Shift mix off OTAs only if the direct path exists.
Mix brief →Wed
Vendor proof
Ninety days, a named criterion, a walk-away. Not a renewal on vibe.
Vendor ROI →Thu
Owner pack
One extract, one day, two names. No controller war on the 12th.
Owner-pack brief →Fri
Sale file — only if selling
Ops on paper before a teaser. Or skip this day.
Sale-ready pack →