GM desk · five mornings
Open the job before the vendor aisle.
How and who for the hotel job—verified when attested.
A week a GM can run without a new system. Monday is rooms and labor. Friday is the close. Harbor is the brief, not the operator.
Mon
Rooms + labor
Name dirty→ready before arrival. See overtime before the week writes it.
Live rooms brief →Tue
Tickets + recovery
Cross-shift guest tickets stay named. A 1-star gets a same-day path.
Ticket brief →Wed
Night + coverage
Night audit without the GM as the 2 a.m. backup. Coverage is a named person.
Night-audit brief →Thu
Reviews
Recover the same-day miss before it becomes the bubble.
Recovery brief →Fri
Week close
Print the briefs you used. Score any vendor call. Walk if a must-pass failed.
Today on desk →