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Harborby Signalry
Ops / GMMarch 2026
8.8

Peer case

A citywide wash, closed in eleven weeks

How and who for the hotel job—verified when attested.

Station 9 · Lifestyle · 241 keys · Denver, CO

Job: Fill rooms after a sudden cancellation wave

Occupancy gap

Verified

19 → 3 pts

ADR vs floor

Verified

+$6

GM overrides

Verified

18% of recs

Claim

Occupancy hole closed without teaching Denver a new BAR.

Evidence

Weekly pickup memos vs occupancy and ADR floor for eleven weeks.

Caveat

A citywide that lasts past the sprint is a different job.

Situation

A downtown convention cancelled 19 days out. Station 9 lost 1,140 room-nights in a three-week hole and the GM was about to flash a 30% OTA code. The owner asked for a plan that would not teach Denver a new BAR.

Approach

Meridian embedded for six weeks. They rebuilt the hole by week and channel, set an ADR floor, and stood up a 15-minute morning pickup. Yieldwell (demo RMS) recommended; the GM overrode 18% of the time on purpose. Ratewatch drafted the comp-set note. No channel was darkened.

Outcome

Occupancy gap closed from 19 points to 3 by week 11. ADR finished $6 above the floor. The weekly owner memo is still the Tuesday habit.

“They would not let me torch the rate book. That was the whole product.”
Elena Voss, GM

Who did the work