# Stop dirty→ready→dirty before arrival

Harbor by Signalry · hotel job `live-room-readiness`
https://harbor.signalry.ai/jobs/live-room-readiness

How and who for the hotel job—verified when attested. Advice unless labeled verified. This brief is a worksheet, not an appraisal and not a quote.

## The job

When front desk and housekeeping argue about a room that was clean at 11 and dirty at 2, I want a live readiness board so early arrivals are not checked into a phantom clean.

**Outcome the catalog names:** Room status that matches the floor in the last 20 minutes, with a named owner for every rush room and zero early arrivals on a false ready.

**Desk:** ops
**Urgency on the catalog:** This week
**Typical budget band (catalog, not a quote):** $8–22k program, or a sequence agent + supervisor
**Typical timeline (catalog, not a promise):** 3–6 weeks to a trusted board

## Scoped brief

This is a room-status job, not a housekeeping-culture slide. One board. One definition of ready. A human accepts a rush. An agent may sequence; it may never mark clean. Walk the 2 p.m. early-arrival hour before you buy anything.

1. **Write what ‘ready’ means in this house.** Inspected, or attendant-complete, or front-desk-released? Pick one. If FD and HK use two words, you already have the bug.
2. **Time the lie.** For one week, stamp every status change and every early arrival. Phantom cleans show up as ready→occupied complaint, not as a feeling.
3. **Put a named owner on rush rooms.** A sequence agent can propose order. A supervisor accepts. A false-clean is a published fail, not a shrug.
4. **Kill the second board.** Whiteboard, WhatsApp, and PMS cannot all be true. The desk uses one surface. Everything else is a copy.

## When not to buy

Do not buy a rooms-board product if attendants will not enter status. Software cannot invent a clean room.

## Provider shortlist

- [Hearth & Key](https://harbor.signalry.ai/providers/hearth-key) — people · Housekeeping quality & guest comfort. Catalog score 8.9 (post-job shape, not a verification).
- [Housekeep Sequence Agent](https://harbor.signalry.ai/providers/housekeep-seq) — agent · Room assignment & rush sequencing. Catalog score 7.9 (post-job shape, not a verification).
- [Linen Change Co.](https://harbor.signalry.ai/providers/linen-change) — people · Housekeeping contracting. Catalog score 8.1 (post-job shape, not a verification).
- [Northline PMS](https://harbor.signalry.ai/providers/northline-pms) — software · Property management system. Catalog score 8 (post-job shape, not a verification).

## Success the brief names

- Zero early arrivals on a room that was not floor-true.
- Rush-room owner named before 11 a.m.
- Status lag under 20 minutes on weekdays.

## Pitfalls

- An agent allowed to mark clean.
- Two statuses: the PMS and the group chat.
- Blaming attendants for a par or rush problem.

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Stable id: `live-room-readiness`
Source: Harbor by Signalry · https://harbor.signalry.ai
Verified Outcome is not insurance. Do not treat a catalog score as attested proof.