# Hold a group cutoff without a wash surprise

Harbor by Signalry · hotel job `group-cutoff-without-wash`
https://harbor.signalry.ai/jobs/group-cutoff-without-wash

How and who for the hotel job—verified when attested. Advice unless labeled verified. This brief is a worksheet, not an appraisal and not a quote.

## The job

When the group block looks full on Monday and washes on Thursday, I want a cutoff the sales manager cannot quietly extend so transient can still buy the dates.

**Outcome the catalog names:** A published cutoff, a wash forecast the owner can read, and rooms released to transient on time. Silent extensions are a fail.

**Desk:** owner
**Urgency on the catalog:** This booking window
**Typical budget band (catalog, not a quote):** $8–16k cutoff sprint
**Typical timeline (catalog, not a promise):** 3–5 weeks to a desk habit

## Scoped brief

Write the cutoff date on the contract and in the PMS. Wash Desk sits with sales and rooms. HarborStack-shaped CRS can hold the block; a human releases. Ratewatch may watch transient. Nobody silently keeps twenty rooms for a group that already knows it will wash.

1. **Publish last year's wash by account.** If you cannot, you are guessing. A 20% historical wash is not pessimism. It is the file.
2. **Put the cutoff where the desk can see it.** Contract, PMS block, and the Monday pack. An email in sales is how rooms die.
3. **Name who may extend — and where it is logged.** GM or rooms director. A sales manager extending at 9 p.m. is the wash surprise.
4. **Release on the hour, not 'after we check'.** Transient cannot buy a room that is still held. The clock is the product.

## When not to buy

Do not buy a group CRM if you cannot name last year's wash by account. That is a ledger job first.

## Provider shortlist

- [Wash Desk](https://harbor.signalry.ai/providers/wash-desk) — people · Group cutoff and wash forecast. Catalog score 8.5 (post-job shape, not a verification).
- [HarborStack CRS](https://harbor.signalry.ai/providers/harborstack-crs) — software · Central reservation system. Catalog score 7.9 (post-job shape, not a verification).
- [Yield Fraction](https://harbor.signalry.ai/providers/yield-fraction) — people · Fractional revenue analyst. Catalog score 8.5 (post-job shape, not a verification).

## Success the brief names

- Cutoff date printed on contract and PMS.
- Release happens on the hour written.
- Owner can see wash vs pickup every Monday.

## Pitfalls

- A block with no historical wash on the same page.
- Extensions that never enter a log.
- CRS and PMS disagreeing on what is still held.

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Stable id: `group-cutoff-without-wash`
Source: Harbor by Signalry · https://harbor.signalry.ai
Verified Outcome is not insurance. Do not treat a catalog score as attested proof.